Support & Frequently Asked Questions

Do others need the app to send/receive contact information?

No, LinkUpQr does not require the person to have an account to receive your information or sent their information back to you.

How is my data used?

Our commitment to privacy: LinkUpQR does not collect or store your personal data. Your contact file (.vcf) is generated solely for the purpose of creating your digital business card, and your profile picture is used ONLY for your .vcf file and to personalize your account. We will ONLY ask permission to use your camera/microphone if you elect to take a picture for your contact/profile we will ONLY ask permision to access your contacts so we can pass .VCF files you WANT to download from your connections we do NOT export, sell, or share your data with third parties. Your privacy and security are our top priorities!

Can I download my qr code?

Yes, you are able to download your qr code, navigate to Account >Settings >DownloadQRCode.

What if I missed something durring setup?

Not a problem, you are able to update all of your profile information in the profile tab, if you need a new qr code do the following login to your account > navigate to app.linkupqr.com/welcome > verify information is correct > click generate on step 4

What is a hosted highlight image?

A hightlight image can be used as a way to promote sales or accoplishments. Since LinkUpQR's digital card/profile is free, having an image that is already hosted on the web (for example already on your website or social media) helps alleviate the cost and risk of uploading files to a database.

What is a VCF/Contact file?

A .vcf (Virtual Contact File) file is a standardized file format used to store contact information. It typically contains details such as a person's name, phone number, email address, and other relevant contact information. VCF files are commonly used for sharing contact information between different devices, applications, and platforms, such as smartphones, email clients, and contact management software. They can be easily imported and exported across various devices and applications, making them a convenient way to transfer contact details.

Can I request a feature?

Absolutly, we want to make LinkUpQR as useful as possible for you and if you can thing of ways to help make this a better networking tool we are all ears.
1. Account >Add Feature >Submit ticket.
2. Twitter/X.
3. support@linkupqr.com

How can I report a problem?

Reporting issues is a breeze, as you have direct accsess to us in multiple avanues.
1. Account >Report issues >Submit ticket.
2. Twitter/X.
3. support@linkupqr.com

Feel free to contact us and we'll help you as soon as we can.

How do I delete my account?

You have multiple avanues for deleting your account.
1. Account >Delete Account >Optional Survey >Delete Account >Email will be sent to confirm delete of account.
2. support@linkupqr.com

Feel free to contact us and we&aops;ll help you as soon as we can.

Need additional assistance?

We're aware of the importance of well qualified support, that is why we decided to provide multiple avanues to reach us via for the quickest response we suggest reaching out to us on Twitter/X. or our support email support@linkupqr.com

Feel free to contact us and we&aops;ll help you as soon as we can.